Solved: Download For Mac
I bought the M277 printer today. Im trying to download the drivers for my Mac. I have downloaded the HP Easystart program. This runs to the point where its downloading the driver (v4.0.0.32, 148mb). It then starts the dwnload but cancels it with the error 'check your network connection'. My broadband connection seems fine.
I have tried multiple times (6)and it downloads between 30mb and 60mb before it fails. Is the HP serverver timing me out? I can download 500mb tv programs fine. Also I tried the suggestion in the forums to reset the printer system, verify and repair disk permissions, install updates, restart uninstall old printer drivers which has nor worked at all. I had the same problem yesterday. I ended up spending one-and-a-half hours with one of HP's technicians on their on-line 'chat' helpdesk but, despite taking over my Mac screen, he was unable to download anything other than the basic 'Easy Start' programme (which I had already done the previous day).
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BTW, I do have a fast Virgin Media fibre-optic broadband. I've given up in disgust and will rely on my own software for printing and on my Mac's native 'Image Capture' software for scanning. The technician also appears to have ticked the notification box when he had remote access so now I'm getting annoying messages about things which I have absolutely no interest in popping up on my desktop.